Admission Requirements
- Clear Criminal Record Check
- 19 years of age or older (varies, depending on province specific ministry requirements)
- Adequate level of physical health to be able to fulfill job requirements
- Completion of Grade 12 or equivalent (or CAST testing)
- Completion of Wonderlic admission test with minimum score of 18
- Good command of the English language – both written and verbal
- N-95 Mask Fit Testing which may be mandatory based on provincial requirements
- Hepatitis B, other vaccinations and\or a TB test may be required by this industry
- Completion of standard registration form
Program Highlights
The Medical Office Assistant with Unit Clerk Diploma program provides students with the base knowledge, skills, and work experience to become permanently employable in a medical setting. Skill development is delivered in four areas:
- Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, medical office and clinical administrative procedures
- In-depth hospital administrative knowledge of nursing units, emergency response codes, infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication, laboratory and doctors’ orders
- Full range of computer and office skills, including current software applications, keyboarding skills, bookkeeping, and personal and professional development
- On-site work experience through participation in a 160 hour Clinical Preceptorship at an approved healthcare facility
Career Opportunities
Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:
- Physicians’ offices, clinics, mental healthcare and allied healthcare centres
- Walk-in care centres
- Ambulatory clinics
- Complementary and alternative medicine clinics (e.g., chiropractic and acupuncture centres)
- Long-term and extended care departments
- Medical research facilities
- Medical laboratory and diagnostic imaging centres
- Physiotherapy and occupational therapy clinics
- Group homes and community living societies
- Fitness and wellness centres
- Hospital admissions and E.R. departments (e.g., switchboard, information, and patient registration)
- Ambulatory and outpatient departments
- Laboratory and x-ray departments
- Medical finance and administrative departments
- Booking and O.R. bed booking
- Various hospital departments as a Health Unit Coordinator, such as:
- Nursing
- Surgery
- Blood Bank
- Specialty clinics
- Rehabilitation
- Geriatrics
- Diabetes
CORE COURSES
Part A: Computer and Business Office Skills
- Introduction to Keyboarding
- Keyboard Skill Building Level 1 and 2
- Microsoft Windows Level 1
- Microsoft Word – Levels 1, 2, and 3
- Microsoft Excel – Level 1
- Microsoft Access – Level 1
- Microsoft Outlook – Level 1
- Basic Bookkeeping Level 1
- Thought Patterns For a Success Career
- Job Search and Résumé Writing
- Practical Applications – 1 Unit
Part B: Medical Administrative/Clinical
- Introduction to Medical Terminology
- Anatomy and Physiology Part 1
- Anatomy and Physiology Part 2
- Medical Office Procedures
- Introduction to Medical Transcription
- Clinical Procedures
- Standard First Aid
- Basic Rescue (Level C) CPR Certification
- Health Unit Coordinator Level 1
- Health Unit Coordinator Level 2
- Health Unit Coordinator Level 3
Part C: Work Experience
- Preceptorship